1 reviews | Active since Oct 2010
Incorrect information recorded by transunion while my credit providers has the accurate information
<p>I logged a dispute with Transunion on the 12 of August 2016 with ticket number TU ********** 1-000206-01 . They have my marital status as married and I am not married and have never being married. I have checked with all my credit providers, insurance and home affairs and they all have accurate information recorded of me. So I am failing to understand why Transunion have incorrect information. I was then requested to send proof of address and my ID to their dispute department which I did on the 12th of August 2016. I then made a follow up on the 1st of September 2016 and I was told to wait 5-7 working days. In December I received an SMS that an issue has been resolved however when I logged on to the Transunion website my marital status still says married. I made another follow up on the 10th of Jan 2017 and send again ID and proof of address and nothing happened and another follow up end of Jan I spoke to someone at the call center who promised to escalate still nothing happened. To make matters worse I even purchased that annual subscription from them however I don’t see any benefits of having it.</p>
