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ntombi N

1 reviews | Active since Nov 2024

06 Nov 2024, 10:54

INCORRECT CREDIT REPORT

i requested my credit report but i was given my sisters credit report with my details and hers combined. i then requested for this to be corrected i was told it was correct, but they expected me to pay for the corrected credit report i do not think its fair because the 1st one was incorrect which basically means i have not receive my credit report.. i discussed this with one of the urgents but i was told i will get the report next year only. i did not make the mistake to combine my report with someones so i do not think its fair that i must pay for something they did not get right in the 1st place.

0
Replies (4)
Transunion Credit Bureau
Transunion Credit Bureau's reply06 Nov 2024, 11:45
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback. 

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ntombi N's update06 Nov 2024, 12:05
Reviewer Update
thank you, i will wait for response
nN
ntombi N's update07 Nov 2024, 14:28
Reviewer Update
good day

i have not received any update about this matter. no contact from agent to date.

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ntombi N's update14 Nov 2024, 13:14
Reviewer Update
still no feedback can anyone assist me with this matter. ?