SB
Susan B

1 reviews | Active since Sept 2017

03 Aug 2021, 11:16

*********** and dishonest staff.

I had a judgement against my name but it has been paid up from August 2020 already. The attorneys that got the judgement never removed it from my name and therefore I decided to do it myself. I got the paid up letter from the attorneys and I send it to all the credit bureaus I could think of. I am a transunion client and registered a dispute and send the document through on the 15th of June already. From then on I have been phoning every seven days to find out if the judgement has been removed and everytime they say they did not receive my documents. I have send it from different accounts to different accounts and still they say they did not receive it. Today the consultant said that the lady I spoke to last week gave me the wrong email address. I do not owe anyone anything anymore and the judgement was for a silly amount of R1500 that I was not aware of how difficult can it be for them just to remove it. From all the other credit bureaus I received a letter within a week saying the judgment was removed.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply03 Aug 2021, 13:16
Official
Good day, this matter has been escalated. 
SB
Susan B's update11 Aug 2021, 11:18
Reviewer Update
This matter have not been escelated and up untill today the judgement have not been removed. Thanks for nothing.