Incompetence

A month ago I was complaining to Wonga that a request wasn't sent to transunion as my account wasn't updated on my profile and I had already settled the account a month before that. Little did I know that the delay was with transunion. This time around I have paid up my direct axis account and it has been updated on compuscan and experian. Why does transunion take forever to update such information as it's always the last to update my ITC? This is ridiculous. Is it because of lack of manpower? If this is the case I suggest you get more people to do the job.