Impossible to Login

Every. Single. Time I try and access to access to the website I can never get in. They need to get a proper tech team to do a UX user experience. They have 3 steps to log in. First its username and password, and then an OTP but after that every single time they take me to a "change password" page and when Ive done that it takes me back to page 1 to login with the password where I am sent an OTP and taken to the next page to change my password, and when Ive done that it takes me back to page 1 to login with the password where I am sent an OTP and taken to the next page to change my password, and when Ive done that it takes me back to page 1 to login with the password where I am sent an OTP and taken to the next page to change my password, and when Ive done that it takes me back to page 1 to login with the password where I am sent an OTP and taken to the next page to change my password, and when Ive done that it takes me back to page 1 to login with the password where I am sent an OTP and taken to the next page to change my password, UNTIL FINALLY IM TOLD THAT I AM LOCKED OUT OF MY ACCOUNT DUE TO "TOO MANY ATTEMPTS TO LOGIN" Very unprofessional tech