impossible to contact

How is one suppose to contact you or confirm that information is correct? The website show incorrect information but state that it is out of date, the dispute buttons are disabled, the people on the chatbot cant confirm account balances. Phoning give 20 minutes of redirecting options and when eventually speaking to agent, customer survey start while speaking to agent and cut call off. Your security check asks the most obscure questions as you info is likely so out of date as it is impossible to communicate with you.

Please provide a direct number of someone that can assist or phone back when your calls drop.