I had issues with ac...

Item: Transunion Credit Bureau
Rating: 1
Author: Siyanda M

I had issues with accessing my account(account was locked )following a dispute I had lodged against some of the discrepancy information i had noticed of my account and the live chat agent was no help in assisting me to recover my account, their contact centre line is always ridiculously busy and you wait +/-15 min to speak to an agent which is absurd.

Helpful (0)

Replies (1)

Transunion Credit Bureau's replyOfficial

14 Jul 2025, 11:05

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.

Transunion Credit Bureau's reply14 Jul 2025, 11:05

Official

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.