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phiwokuhlekubheka P
1 reviews | Active since Mar 2017
12 Nov 2024, 11:29
I am tired of requesting one and the same thing
I have a joint bond account that was part part of my sequestration which happened over 5 years ago. I cannot pay an account that is part of sequestration. I have been asking Transunion to remove this account as it formed part of sequestration. Instead of communicating with me they simply close the disputes, no reasons provided and they keep updating as a missed payment. This has happened a multiple times. I'm resorting to this as I don't want to waste my time with yet another dispute that will be closed without communication which I find disrespectful.
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Transunion Credit Bureau's replyOfficial
12 Nov 2024, 11:52Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
Transunion Credit Bureau's reply12 Nov 2024, 11:52
Official
Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
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phiwokuhlekubheka P's updateReviewer Update
12 Nov 2024, 13:58I received a phone call from Transunion. I can't remember the name of the consultant . However, she provided me with reasons and provided guidance in terms of a way forward. Thank you so much to her.
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phiwokuhlekubheka P's update12 Nov 2024, 13:58
Reviewer Update
I received a phone call from Transunion. I can't remember the name of the consultant . However, she provided me with reasons and provided guidance in terms of a way forward. Thank you so much to her.