CN
Cedric N

1 reviews | Active since Jun 2019

05 Jul 2022, 11:20

Horrible Customer Service

I called to get my password reset and spoke to George who told me that I am giving him the wrong address, which does not make any sense as there is only one address or bond registered in my name. I asked to speak to a supervisor to which he said they are in a meeting (they always say this just FYI). I gave him the OTP and even that was not enough to prove he is speaking to the right person. The service is ****en horrible and please close my account immediately, there are multiple bureaus that one can subscribe to.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply06 Jul 2022, 08:45
Official
Good day, I have escalated your query and one of our agents will be contacting you with feedback.