GIVEN WRONG ITC REPORT AFTER PAYING FOR IT- NO SIGN OF RECTIFICATION

On the 30th of August 2017 I requested a ITC report, because I could not understand why was unable to get credit whist my accounts were closed and I have paid off any loans I have had. I know what personal Information my ITC report should have because I had recieved a free one before and it had correct information.

After speaking to a consulted from Transunion she told me to pay R80 for a credit report, of which I did. (Proof of Payment attached) . Even so I only received my report 7 days later, of which this was not the period I was advised of.

I received my ITC report 7 September (see attached) and it had the incorrect information. 1) The address was not mine and I have never lived there 2) The employment information was not mine

I called Transunion 7 September 2017 and was taken back and forth from this department to the next until I got a lady who promised to look into the matter and get back to me, 7 days later Transunion has not returned to me with the matter resolved.

So in other words I paid for nothing, so my R80 was basically ******???? I cannot use this credit report anywhere of which I need urgently because it contains wrong information

Im left with many questions and assumptions 1) we cannot trust Transunion? 2) How many times as Transunion given us or inquiring institutions invalid information that may have gone against us 3) So I have lost R80 to one of this biggets companies because of their mistake and I have had to paid for it????

I need ,y correct credit record of my refund and an apology