MK
Monre K

1 reviews | Active since Sept 2015

01 Aug 2017, 10:49

Getting nowhere slowly

<p>Hi, <br /><br />I'm extremely dissapointed and iritated by the "Service" that i'm supposed to be getting..... </p> <p> </p> <p>I used to be under debt review and managed to settle all my outstanding accounts. All went well with my debt counseler sending through the Clearance certificate and all, transuion gladly cleared my name from their systems except for a Default on that was supposed to be taken off since it was part of the Debt review process. I relogged a dispute with them following the procedures that i was asked to do over the phone and sent the mails. </p> <p> </p> <p>I waited almost a week and phoned in to follow up - There i got told that there is no trace of this dispute... so we logged a new issue but got a reference number this time...</p> <p> </p> <p>I got told that it takes 5 days for them to know whether they received the mails that i sent them... really???</p> <p> </p> <p> </p> <p>Due to the urgency of this matter i would love for this to get done a little sooner than 21 Working days.... (My car got ****** and need to urgently make a plan for Vehicle finance to afford another car... ) </p> <p> </p> <p>I Tried to follow up by phoning the disputes depratment on ********** 466 (Option 2 and then Option 1), i then hear a message that there's technical issues and the call just drops... this has been the case since Friday the 28th of july... </p> <p><br />No other department can assist with a transfer or a callback request... NOTHING!!!!</p> <p> </p> <p>I need this done ASAP... and with the type of service that i'm getting i doubt that this will happen anytime soon... </p> <p> </p> <p>Please take note that four other Credit Bearaus have already cleared my name.. it's just TRANSUNION that still an issue... </p> <p> </p> <p>If someone can please help????</p>

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