Failure to help with challenging credit report

<p>I was recently a victim of identity theft. Despite having a transunion credit alert product I have not received alerts for certain credit applications that were made using my identity number. I have since noticed incorrect information on my credit report which I challenged. No one has called me regarding this and my challenges were since removed. I don't know why I am being charged R40 a month when I don't even get my money's worth.</p>