Disrespectful advisor and horrible service.

One of your advisors has the nerve to tell your clients that we don't pay money when every single month we have a debit order that runs on our accounts, she was very rude. this is not the type of service we expect especially when we are querying what's going on with our personal information, she then tells me that no one can send me an email with the information im meant to send back, so a whole company like transunion cant send emails, how do we trust you with personal information if you cant do simple things like these. Pride Nyembe should never deal with clients as she gives ********** service, I was then put on hold for 15 or so minutes till I hung up because she couldn't locate a manager on the floor