Disgusting website interaction.

I tried to access my annual free credit report.First i changed my password,Then an otp was sent.After submitting the sent otp a message pops up that its the incorrect code.Then another message pops up"something has gone wrong,we are sorry",please continue browsing.I then attempt to login again using the correct credentials.Aniother message pops up,"your account has been blocked after three failed attempts",please phone ***xx.The interaction with this website is a total disgrace.