1 reviews | Active since Sept 2015
Disgusted- update my report and send proof
I am truly disappointed at the service received from Transunion.
I previously laid a complaint about Muriel giving false information advising my updates had been made beginning of November and also about the rude agent that screamed at me when I called in querying why is was not done. i received no feedback
I received an email from Nonhlanhla Malindi my ***-000147-01 advising my dispute was resolved and I would receive an updated credit report. I called in to speak to her to be assisted by a very rude lady Pride that thinks answering a client 'mmmmm' instead of 'yes' is acceptable telling me Nonhlanhla is not available and i would receive my report in two weeks.
I then called after two weeks and Themba informed me that everything was looking fine on my report and that i would receive my report in 4 weeks. so different agents know different information, which one is it? 2 weeks or 4 weeks???
only to find when applying again that you guys have an account on my profile that is showing 2 months in arrears! Themba still had the audicity to ask my if I know there are 4 bureaus. does transunion think that we as clients are idiots???? of course i know that. everything is on order with all other bureaus. please update my report and send my updated credit report as a matter of urgency. and provide me with feedback regarding my complaint
