NL
Nomusa L
1 reviews | Active since Mar 2022
01 Nov 2022, 13:47
Debt Review Status & Credit Score
I have been enquiring about the reason why my scoring is not reflecting and I am being told that it is because I logged a dispute which transunion sent an sms on the 17th of October advising that it has been closed. And now when I follow up on that I am told that my debt review flag will be re-instated, how when this has been resolved and removed by all other bureaus except your organistation yet you received communication that clears me on the 3rd of October 2022.
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Replies (2)
Transunion Credit Bureau's replyOfficial
02 Nov 2022, 10:02We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Transunion Credit Bureau's reply02 Nov 2022, 10:02
Official
We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
NL
Nomusa L's updateReviewer Update
03 Nov 2022, 15:12Thank you so much to transunion for responding to my query. I received a call from Sumaya yesterday who promised to look into my cry for help. Today I received a call from her confirming that all my issues had been resolved. I appreciate the effort and the urgency.
NL
Nomusa L's update03 Nov 2022, 15:12
Reviewer Update
Thank you so much to transunion for responding to my query. I received a call from Sumaya yesterday who promised to look into my cry for help. Today I received a call from her confirming that all my issues had been resolved. I appreciate the effort and the urgency.