Debited twice for no reason

<p>I called transition as I was having trouble logging on. The guy then told me that he can offer me my credit report with alerts for R319 per year. I then agreed to this for him to charge me for R319 for the credit report. The next day I see 2 debit orders gone off my bank for R 318.99 and I still did not receive my credit report. After 3 days I called them again and then only they sent me my credit report however I also enquired about why i have been debited twice and the guy told me they will reverse one transaction after showing that it off twice on my Account. but till today I have not received a response from them and also no reply to my emails. They are quick to take your money twice for nothing but will never return your money. This a *****ING.</p>