Customer care of Trans Union is pathetic and useless

I am struggling over a month now to get my credit report,i have submitted my forms through via e mail and through the link they have send through to me..

Everytime i phone there is some kind of issue,on my side everything is through and done correct but when i phone in to customer service they don't see my proof of adress or my id photo is blurry..

Trans Union your customer service is useless and pathethic.

I want to speak to a supervisor or someone who can assist me because i need my credit report