CREDIT REFUND

In short, I am requesting a credit refund since I got charged R360.00 on 24 November 2015 instead of R40.00 for a product I activated online twice @R20pm.. <br> <br> I have tried my level best to get this issue resolved by calling ***where I have spoken to different individuals like Annita Jokozela and Phamela, and most of the time I get put on hold (min of 20min) until the call drops or being transferred to somewhere I don't know..<br> <br> I was concerned that the Supervisor on duty (Dion/Deon Govender) was not even interested to help me out, last time he told the Agent he is too busy to attended my call. I left so many messages for him with my contact number hoping he will get back to me but he doesn't. <br>