credit-pandemic

I was under debt review and got my clearance cert in Jan but still dont have a credit score on my profile I have phoned and spoken to the dispute dep and credit dep but no one can figure out why I dont have a credit score the keep telling me that they will escalate the issue and never get any communication - they confirmed that there is no open disputes on my name -Please get it sorted so that my credit profile is updated with the correct details all I see on my profile is "We are unable to give you a percentage ranking of your position within the TransUnion Credit Population as at this time."