Could lose my Home Loan Application.

I will state that my first expierence of transunion was great service with the call center, who are awesome and helpful. And I think signing up as subscriber is great to keep your credit in check and up to date.<br> Therefore I'm being specific on the particular department., I won't deal in the in depth details due to the sensitivity of them. I was directed to get certain information documents to clear a certain issue on my record.<br> I was told it would take 7 days, once I emailed the info first time I recieved an email fro Queries@ transunion stating there was no attachments. I immediatley resent email with attachments and for the last week I have enquired about confirmation of reciept and Ref number, as I have some ticket number but transunion call centre cant see anything to that ticket number. As I have paid R280 and due to the importance and severity this information needs to be updated, this needs urgent attention from Transunion as the apparent days to sort this issue out has lapsed, after I followed their instruction and became their paying customer.