KN
Kereshen N

1 reviews | Active since May 2017

21 Feb 2024, 07:52

Consistent billing after cancelling account twice!

I have cancelled my monthly subscription TWICE over the last few years only to be billed consistently time and time again.

I currently reside outside of SA so I cannot call the centre to assist me AGAIN. Last month whilt visiting SA, an agent assisted me in cancelling my monthly subscription - but once again, I was debited last week.

I have emailed the "webadmin@transunion" email address a week ago to no response. I have been getting billed consistently over the last 6 years albeit my attempt to to cancel this account.

Contact me via my Vietnam cell number (+***8) or email address.

0
Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply21 Feb 2024, 09:27
Official
Hi there, thank you for contacting TransUnion South Africa, 

I have escalated your query and one of our agents will be contacting you with feedback.