Complete Failure
<p> </p> <p>I opened a dispute via,your online forum to which I got no satisfaction.<br />I left a message on FB and someone called me a week later.</p> <p>She (Shanaaz) said I needed to mail her the proof that Capfin has sent my details to transunion.</p> <p>I then found the proof, Shanaaz then confirmed that it will take 48 hrs for the most as it was transunion's fualt.</p> <p>All this was six days ago, I was informed by her that it doesn't need to be a dispute as they will fix it.</p> <p>Nothing was done, I tried confirming details with my Bank and they informed me that my Transunion status is in dispute.</p> <p>What a waste of time. Firstly, a consultant told me they will sort this out in 21 working days. I explained it wasn't Capfins fualt but he insisted. I then deal with Shanaaz who now, is avoiding me (not returning my calls or emails).</p> <p>I have the proof that Capfin sent my details in 22 Feb 2016 already but my status still inst updated.</p> <p>I have wasted so much time and money already that I just want to give up. people get upset with their creditors but I see that its actually the bureau that doesn't update.</p>