HS
Hettie S

1 reviews | Active since Nov 2021

03 Oct 2023, 09:34

COMPLAINT ABOUT CREDIT BUREAUS

We have been under debt review but have been removed by court order in May 2023. We then went through a process with the ITC to clear our names with all credit bureaus. Apparently this was not done, as it still shows that we are under debt review. This has an enormous influence on ALL credit applications. People and companies are very eager to take your money to "clear" you from all debt review, but when they need to do what they have to do you need to be patient. Do these bureaus know how badly this reflects on a customer's credit profile? I think they simply do not care.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply03 Oct 2023, 10:01
Official
Hi there, thank you for contacting TransUnion South Africa, 

 We have escalated your query and one of our agents will be contacting you with feedback. 

HS
Hettie S's update03 Oct 2023, 10:33
Reviewer Update
Thank you.