CANNOT RECEIVE MY UPDATED CREDIT REPORT

Call centre agents are unable to assist efficiently <br> <br> 15.07.2015 - Daphney promised that I would received my credit report within 48 hours<br> 17.07.2015 - Arthur advised that he could not trace where or if report was sent and that he could not tell me when it would be received, and that I would just have to deal with that,<br> <br> Arthur put me on hold on 3 occasions for 3 minutes + <br> <br> When I asked to speak to a manager - after holding for 4 minutes he simply told me none of them are available <br> <br> Disgusted is an understatement!