DD
Dirk D

1 reviews | Active since Jan 2017

04 May 2019, 22:41

Cancellation difficulties

Hi Transunion Team,

How do I cancel my subscription? Called to cancelled in February 2019 and I am still being invoiced. And to email and cancel is not an option as I learned from experience. Please help!!

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply30 May 2019, 15:05
Official
Good day,

We have noted your query,
however in order to resolve this request we require further information which cannot be displayed on this platform for your safety.

Kindly send us an email with your personal information such as ID number and contact details to *** insert 'HelloPeter Query' in the subject field


Regards,
TransUnion
DD
Dirk D's update12 Jun 2019, 16:33
Reviewer Update
Hi Transunion Team,  Got hold of a teammember on Facebook and the cancellation was successfully processed.  Just waited for month end to confirm that the cancellation.  Thanks for the assistance!