BAD SERVICE FROM TRANSUNION

PAYING FOR A SUBSCRIPTION TO GET NOTIFICATIONS FOR ACTIVITIES IN MY PROFILE ONLY TO RECEIVE NONE. NOW I'VE HAD A JUDGEMENT AND A DEBT I DIDN'T KNOW ABOUT IN MY NAME. ALL TRANSUNION CAN SAY IS THEY DON'T KNOW WHY I WAS NOT GETTING THE NOTIFICATIONS. FURTHERMORE, I DECIDE TO CANCEL THE SUBSCRIPTION7 GET TOLD THAT MY MONEY WILL BE PAID IN A DAY OR TWO, STILL WAITING. SPENT HOURS ON THE PHONE NO ANSWER...