CN
Cedric N

1 reviews | Active since Jun 2019

17 Feb 2021, 16:56

Bad Service

I have been trying to call Transunion four times today and they keep hanging up. I mean I pay for the full year for services and this is not right. I just need to reset my password. I don't know why I have to call them in order to reset my password. I keep speaking to call center agents that don't know what is going on.

Keobakile, was able to assist with such a simple request. Guys get your house in order. The low rating makes sense.

0
Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply18 Feb 2021, 07:59
Official
Good day, this matter has been escalated