1 reviews | Active since Jan 2017

10 Jan 2019, 07:45

Bad Service

on the 26 November 2018 i logged a dispute with Transunion and i got a reference numbers and all and i waited for 20 days for the dispute to be resolves as they clearly state in their website that accord to NCR act they must resolved a dispute within 20 business days and i then called on the 24 December 2018 as i saw that the time had elapsed and to my surprise i was told that my dispute was not attended to because there was a technical error which no one bothered to let me and after much back and forth i dropped the call and i then called again on the 02 January 2018 and i was told that my query was escalated 3 days ago so now from the 20 business days that they are suppose to resolve my query its been 29 day and my dispute is still not resolved and their supervisors are lairs because one of them had said they will call the creditors im disputing information of then she will give me a call on Wednesday which she did not, Transunion does not care about the consumers on their system as of now im being declined when im applying for credit because of what transunion has done and when you call no one can give you a straight answer all they say is they dont know yet they keep our information with them im disgusted by Transunion ITC and when i asked if i can speak to the person that deals with these dispute the call center agents there tell me Transunion head office does not take calls from consumers yet they are not doing what they say they will do which is clearly put on the website im am now sitting with incorrect credit information 30 days later,

Transunion is a bad company they are ***** of note i wish Government and NCR must deal with them as they prejudice consumers.

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