BAD SERVICE

I submitted my paid up letters for my home choice and Intellicell accounts on the 28th July 2017 to update for my credit report to be clear. Until today the updates were not done,tried to call several times they transfer my calls until the phone cuts off because there is no one responding to that transferred call. I sent several emails still I don't get any response. I app**** for a bond several times and it was declined because of this transunion who did not update my details since last year july 2017. I once spoke to one of their call centre agents and they told me they have a backlog they will attend to my request until now again nothing has been done. I am so frustrated I cant get a bond because of this 2 accounts I paid up in july 2017 other wise I don't have other account that prevents me for not getting a bond. This two accounts they still reflects as defaults on Transunion report. I am really frustrated by Transunion because I don't know who to contact now as they do not respond to any emails and phone calls. Experian and Compuscan my report is up to date only Transunion left to update my details because banks use this 3 credit beaureu to check the credit profile. Now I have to wait another six months to apply for a bond because Transunion has not updated.