NM
Neliswa M
1 reviews | Active since Aug 2019
23 Jun 2025, 08:05
Bad service
If I could give negative ratings I would. On the 24th of May I logged disputes on 4 accounts on my profile. On the 12th of June I received feedback for one of the accounts ruling in favour of the company. Exparian and XDS have come back with their findings and ruled in my favour for all 4 open accounts and closed them. On the 12th of July I then wrote an email to Transunion requesting the evidence that they used to come to that decision and it’s been dead silence yet there are still 3 open disputes with zero movement. Absolutely appalling.
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Replies (2)NM
Neliswa M's updateReviewer Update
23 Jun 2025, 08:09Correction: June 12th
NM
Neliswa M's update23 Jun 2025, 08:09
Reviewer Update
Correction: June 12th
Transunion Credit Bureau's replyOfficial
23 Jun 2025, 09:13Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
Transunion Credit Bureau's reply23 Jun 2025, 09:13
Official
Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
