Bad Customer service

I called Transunion 3 times to enquire about debt review tag on my profile after receiving my clearance certificate. The lady i spoke to yesterday was so rude, she even called me back to apologize.

Today I call in again, i get the same treatment from Octavia who cut my call. I call in again and Tshegonolofatso answers and gives me an attitude, only when I explained to her that is not the right way to speak to a customer. It is hard to get help when you need from a credit bureau even when you are a customer.

Call centres should be there to assist people not to treat them like animals. As a Transunion customer i now regret ever purchasing their product and I now know why my brother canceled his subscription.