An incident has occurred that may affect your personal information

"An incident has occurred that may affect your personal information. To support you we are offering you a free TrueCredit subscription. To activate please call ***. If you have any questions please visit – https://www.transunion.co.za/customer-support/faq or contact our call centre on ***" I have been trying to contact your support regarding this message above and i can't get through the support. I tried whatsapp, the virtual chat is useless. I am out of options now and i don't know how to resolve this issue. Its really annoying as i can't view anything on my profile.