SA
Samantha A

1 reviews | Active since May 2019

23 May 2019, 10:13

ABSOLUTELY PATHETIC

on the 10 of May I called transunion to have a judgement removed from my name I spoke with Linda who explained the process to me and told me it takes 7 working days for a judgement to be removed, I called after 7 working days and was told Transunion is waiting for confirmation from the suppliers in this case that is OTTO KRAUSE I then contacted Otto krause and informed them that transunion is waiting for information Otto Krause then sends through the confirmation copying myself and my husband onto the email, I called transunion yesterday and again I got through to Linda who told me that they are still waiting for confirmation from I then told Linda that was impossible because I was copied in the email I then had to tell him what email address the email came through from - Linda then took everything over to the disputes department and assured me that the judgements would be removed yesterday my husband also spoke to Lee-ann who assured him these would be removed yesterday, I called Transunion this morning and these judgement's are still reflecting against our names, I cannot begin to tell you the inconvenience this has caused in our lives.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply30 May 2019, 15:01
Official
Good day,

We have noted your query,
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Kindly send us an email with your personal information such as ID number and contact details to *** insert 'HelloPeter Query' in the subject field


Regards,
TransUnion