SC
Sheila C

1 reviews | Active since Nov 2020

29 Jun 2022, 12:58

Absolute *******!!!!!

I keep having to create new passwords and once it is done i have to create new password again. This has been going on for month and i am still unable to log on to my profile. Further more, most of the information on MYTU is out dated, i have logged calls and it says that the update has been completed but when i checked it is still that same. This issue has been on going for over 3 years but nothing has been done. One of the excuses was that they get their information from MYCREDITCHECK, i also got my credit check and did see that they had some outdated information but they updated very quickly. So what is MYTU's problem.

I did not grow with a lot of financial guidance and created financial problems. I struggled for years to get all my account settled. It has not been an easy journey and when it was all settled , I thought finally i can breathe but little did i know that settling the accounts is easier then getting Transunion/Credit Bureau to update all the accounts, contact details and residential address.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply30 Jun 2022, 08:32
Official
Good day,
I have escalated your query and one of our agents will be contacting you with feedback.