2ND HELLOPETER COMPLAIN OF EXCEPTIONALLY POOR SERVICE

How can I complain on friday morning here on hellopeter and today it's Tuesday, no one has bothered to call or send an email to give feedback. All you say to everyone "This matter has been escalated" and nothing is being done about it. Well i shall keep them coming until you do the right thing, please update my profile for crying out loud. All my accounts are paid up, the only thing that should appear as active should be my MTN contract and nothing else. This is frustrating and ridiculous. All other credit bureaus have updated and closed my direct axis account, what's with the delay on your side? Please res