Mr Fortune, key accounts manager fails to help

My brother was placed at Value Logistics by Transman. He worked from 26 January 2015 until 04 February 2015, 7 days a week. He and the other guys he was working with have not been paid up to this day. Transman people keep promising to pay them on a Friday, 2 Fridays have passed and we are going for the third one, there is still no payment. What is most frustrating is that Mr Etienne Fortune, the key accounts manager who works directly with them keeps dodging them and does not answer his phone when they call him. He does not explain to them what is going on, he is not helpful at all. We called Transman office in Bellville for help and we spoke to the manager there. He couldn't listen further, he was just rude and told us to make an appointment and then dropped the phone without hearing what was happening. Transman people in Cape Town just don't have a clue how to work with people.