MV
Michelle V

1 reviews | Active since Mar 2013

03 Jun 2019, 15:07

Transaction Capital Solutions...Bdb ......also apparently known previously as MBD Unauthorised Debit Order ********

This company debits amounts without authorization off your bank via debit order. In our case it was R99.00 since January and we did not pick it up, as banks only notify you of amounts R100 and over. I see other complaints where they call themselves Bdb Data Bureau ..... They reply to Hellopeter complaints by saying they are actin on other companies behalf. When they tell you to phone their number ********** 328 they give you the option 1 if its an unauthorised debit order and you press that and it goes to extension 6196 is currently unavailable. You then call back and hold for operator and the exact same thing happens...an automated voice solution tells you the extension 6196 is unavailable without even an operator answering the call and redirecting you. We have been into our bank and stopped the unauthorized amount from being deducted further and the company in ? is being reported to forensics, for further investigation. Our bank only offers a 40 day coverage so we are only getting one amount for May of R99 refunded. I hereby demand that this company refund the authorized amounts for JAN, FEB , MARCH and APRIL 2019....OR I will post your details all over FACEBOOK, TWITTER, LINKED ETC and make sure you never **** another unsuspecting, hard working human being again. DO NOT GIVE ME A **** NUMBER AS ABOVE TO CALL OR E-MAIL. I want your management to contact me via -email and make sure our R396 is refunded immediately into our Capitec acc that it was debited from *******ly. To everyone else reading this, I suggest you thoroughly check your bank statements! In our case the debit order had the name SAGEWISE1 with a long ref number, then naedo Dr156......TICK TOCK .....Your time is running out!

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