Dispute/ ***

Good day MBD.

It is insulting that you blatantly ignore my requests. It is insulting how your call centre still persists to phone me at 7am on a Saturday morning. I am insulted how you **** about taking my details off your systems when infact you had not and still persist to contact me unjustly.

Please stop harassing me immediately. Remove all and any contract numbers from your systems. Please remove the account information.

Please URGENTLY remove all my details from your records. I have reported this matter to NCR.

@NCR, please can you investigate this matter and ensure that MBD handles this issue correctly and tediously.

I trust that you will keep me informed once this matter is resolved as it is closed on All accounts except with MBD.

This is harassment and I will not stand for it.

Please also remove all and any alternative contact details from your records to this regard. More specifically, see the below to be Removed: Contact number ***x ***x Account number ***

Please not this as urgent and take all relevant actions quickly.

Contact Mr Price directly should you have any questions or feel you need any additional information. Contact me directly only when the situation is sorted out.

DO NOT SEND ANY FURTHER SMS'S OR DEMANDS VIA ANY PLATFORM. DESIST FROM COMMUNICATION ON THIS MATTER IMMEDIATELY.

Many thanks

Shalyn Jooste *** ***

On Fri, 21 Aug 2020, 8:11 AM Shalyn Jooste, <***> wrote: Good day NCR

Please see attached another SMS I have recieved from MBD. Please revert back to me with steps that you will take to insure this stops.

Please revert back to me by Close of business today.

Many thanks

Shalyn Jooste *** ***

On Wed, 19 Aug 2020, 2:38 PM Shalyn Jooste, <***> wrote: Good day

See attached for reference and details.

Please URGENTLY remove all my details from your records. I have reported this matter to NCR.

@NCR, please can you investigate this matter and ensure that MBD handles this issue correctly and tediously.

I trust that you will keep me informed once this matter is resolved as it is closed on All accounts except with MBD.

This is harassment and I will not stand for it.

Please also remove all and any alternative contact details from your records to this regard. More specifically, see the below to be Removed: Contact number *** ***x Account number ***xx

Please not this as urgent and take all relevant actions quickly.

Contact Mr Price directly should you have any questions or feel you need any additional information. Contact me directly only when the situation is sorted out.

DO NOT SEND ANY FURTHER SMS'S OR DEMANDS VIA ANY PLATFORM. DESIST FROM COMMUNICATION ON THIS MATTER IMMEDIATELY.

Many thanks

Shalyn Jooste *** ***

On Tue, 09 Jun 2020, 3:57 PM Shalyn Jooste, <***> wrote: Hi Constance.

Please elaborate. I have sent all the relevant documents. Please go check my previous emails to MBD. Mr Price has also closed this matter as has the Bureaus.

Please take this up with Mr Price. Please delete my contact details from your systems.

Many thanks

Shalyn Jooste *** ***

On Tue, 09 Jun 2020, 2:14 PM Constance Thokoane, <***> wrote: Good day

Thank you for the email,

We kindly request you send us relevant documents as proof that the account **********.

Thanks.

From: Shalyn Jooste [mailto:***] Sent: 03 June 2020 3:58 PM To: Constance Thokoane Subject: Re: Dispute on Personal information and ***** Dispute/ ***

Good day.

The account in question is ********** and noted as such by the account provider and the Bureaus! Therefore, the account does not belong to me; ******

My phone number is below. Please use this information to remove my details from your systems.

Many thanks

Shalyn Jooste

*** (as you have on record and phoned me numerous times and as I have recieved the SMS'S)

***

Get Outlook for Android

From: Constance Thokoane <***> Sent: Wednesday, June 3, 2020 2:06:21 PM To: Shalyn Jooste <***> Subject: RE: Dispute on Personal information and ***** Dispute/ ***

Good day.

Thank you for your email

Kindly note the account in question belongs to Shalyn Michal Jooste born 1987-04-21 please confirm if this does not belong to you and kindly provide us with the contact number in question.

Kind Regards

Constance Thokoane.

From: Shalyn Jooste [mailto:***] Sent: 03 June 2020 11:23 To: MbdcsEnquiries Subject: Re: Dispute on Personal information and ***** Dispute

Good day Lucia.

Please see attached all SMS's recieved.

Please rectify this as soon as possible to assure that I am no longer harrassed and bombarded by misinformation communication from MBD.

Please clear your systems of my details and ensure that all SMS's and phone calls stop. (Not to mention that when someone phones me, either they don't speak then hang up, or are super unhelpful in line with sorting this out.)

Please respond back to me before COB Friday 05 June.

From: Lucia Monnakgotla <***> on behalf of MbdcsEnquiries <***> Sent: Friday, May 29, 2020 10:52:15 AM To: Shalyn Jooste <***> Subject: RE: Dispute on Personal information and ***** Dispute

Good day

Please provide our office with the reference number reflecting on the sms received in order to assist further.

Kind regards

From: Shalyn Jooste [mailto:***] Sent: 29 May 2020 10:00 AM To: Queries; MbdcsEnquiries; Info Cc: Complaints; *** Subject: Re: Dispute on Personal information and ***** Dispute

Good day MBD.

Please stop phoning and sms'ing me.

I do not have an account with Mr Price.

Please remove my name and details from your call list!

SHALYN JOOSTE

BIRTH DATE '******

(If you need more information please advise so you can correct your dada. Mr Price has closed the matter and informed the Credit Bureaus who have corrected my Bureau reports, please do the same.)

PLEASE REMOVE MY DETAILS WITH IMMEDIATE EFFECT.

Many thanks