1 reviews | Active since Jan 2011
<p>Not at all happy, the wheel burst due to a broken suspension on the rented trailer, leaving my family (with a 4 year old) and I stranded on the side of the road. When contacting Trailarent, they simply said that I had signed the contract and it was my responsibility and my problem on how I was going to get the trailer back. No concern and no backup whatsoever.</p> <p> </p> <p>After hours of my time, extra incurred expenses and a whole lot of frustration I managed to get the trailer back. Luckily I had taken photos of the trailer when I had picked it up and you can see that the wheel was too far back due to the broken suspension causing it to rub against the chassis, resulting in the burst tyre. If it were not for the photo I would have landed up paying for the damages. They still charged me the day’s rental, they could have at least made the gesture of returning that but all they had to say was that I still had the trailer for a day.</p> <p> </p> <p>Never again.</p>
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