service denied

Went to hire a trailer at Montana branch and were told the requirements that is proof of residence,identity and drivers license of which we went back home and brought all of them only to be told by the white man who was serving us that no service should be rendered to Zimbabweans without any explanation and he just rose from his chair lighting his cigarette leaving us in the office and called one black guy who told us that he's the owner and that's how he told them to operate