VW SA's TRAFICC insurance

Traffic " The Real Automobile Finance & Insurance Consulting Co associated with VW , they ignore all claims and pretend to not recieve any emails , delt with a so called consultant Jacqui Lipari , in the age of technology we do receive read receipts on confirmations so quit the lying , will definitely not be dealing with TRAFICC will be cancelling the scratch and dent cover and tyre and rim cover , VW SA needs to relook at finding a better consulting company.