TM
Thomas M

1 reviews | Active since Mar 2014

30 Jan 2023, 15:59

FRADULENT PAYMENT

I have asked you guys to change my banking details yet you still debiting me from the old account!!!! Who is going to pay the missed fee of R150?!?!?!?!?!?!?

0
Replies (2)
Traficc
Traficc's reply31 Jan 2023, 10:28
Official
 Good Day,

We sincerely apologize for any inconvenience caused. 

To enable TRAFICC to both verify your policy/plan information and investigate your complaint as a matter of urgency, kindly direct your concern/s to our designated complaints channel via e-mail: ***.

Please supply us with your policy number or contact information for us to locate your policy.

Kind Regards, Compliance, TCF and Complaints T R A F I C CThe Real Automobile Finance & Insurance Consulting Co PO BOX 3174, CAPE TOWN, 8000                      Tel / 0861-TRAFICC (**********) or **********Website / www.traficc.co.za 

Best regards,

TM
Thomas M's update31 Jan 2023, 11:09
Reviewer Update
VA***T. Email was sent to *** yesterday which if i remember well it's the same person i spoke to when i called in to update my banking details. Why are you guys still debiting my old account!!!?????!!!!?????