JO
Jean O
1 reviews | Active since Nov 2020
04 Nov 2022, 14:47
Classic Traficc Trash
Worst insurance company ever, they should close their doors, wont even try to help the client in the time of need when they have taken the money and ran. you should be ashamed to work for this company.
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Replies (2)
Traficc's replyOfficial
07 Nov 2022, 13:05Good Day Jean,
We sincerely apologise for any inconvenience caused.
To enable TRAFICC to both verify your policy information and investigate your complaint as a matter of urgency, kindly direct your concern/s to our designated complaints channel via e-mail: ***********
Kind Regards, Compliance, TCF and Complaints T R A F I C CThe Real Automobile Finance & Insurance Consulting Co PO BOX 3174, CAPE TOWN, 8000 Tel / 0861-TRAFICC (**********) or********** Fax / ********** Website / www.traficc.co.za
We sincerely apologise for any inconvenience caused.
To enable TRAFICC to both verify your policy information and investigate your complaint as a matter of urgency, kindly direct your concern/s to our designated complaints channel via e-mail: ***********
Kind Regards, Compliance, TCF and Complaints T R A F I C CThe Real Automobile Finance & Insurance Consulting Co PO BOX 3174, CAPE TOWN, 8000 Tel / 0861-TRAFICC (**********) or********** Fax / ********** Website / www.traficc.co.za
Traficc's reply07 Nov 2022, 13:05
Official
Good Day Jean,
We sincerely apologise for any inconvenience caused.
To enable TRAFICC to both verify your policy information and investigate your complaint as a matter of urgency, kindly direct your concern/s to our designated complaints channel via e-mail: ***********
Kind Regards, Compliance, TCF and Complaints T R A F I C CThe Real Automobile Finance & Insurance Consulting Co PO BOX 3174, CAPE TOWN, 8000 Tel / 0861-TRAFICC (**********) or********** Fax / ********** Website / www.traficc.co.za
We sincerely apologise for any inconvenience caused.
To enable TRAFICC to both verify your policy information and investigate your complaint as a matter of urgency, kindly direct your concern/s to our designated complaints channel via e-mail: ***********
Kind Regards, Compliance, TCF and Complaints T R A F I C CThe Real Automobile Finance & Insurance Consulting Co PO BOX 3174, CAPE TOWN, 8000 Tel / 0861-TRAFICC (**********) or********** Fax / ********** Website / www.traficc.co.za
Traficc's replyOfficial
07 Nov 2022, 15:24Good day,
After further investigation into the above claim - it has been noted that the tyre/s on the insured vehicle is below the minimum legal tread limit. As per the T&Cs of the Tyre Warranty - worn tyre/s is an exclusion.
We do however await further documentation relating to the rim portion of the above claim so that we may proceed with reimbur*****t for this section.
Kind regards,
Tracy Groenewald - Claims Manager
TRAFICC
After further investigation into the above claim - it has been noted that the tyre/s on the insured vehicle is below the minimum legal tread limit. As per the T&Cs of the Tyre Warranty - worn tyre/s is an exclusion.
We do however await further documentation relating to the rim portion of the above claim so that we may proceed with reimbur*****t for this section.
Kind regards,
Tracy Groenewald - Claims Manager
TRAFICC
Traficc's reply07 Nov 2022, 15:24
Official
Good day,
After further investigation into the above claim - it has been noted that the tyre/s on the insured vehicle is below the minimum legal tread limit. As per the T&Cs of the Tyre Warranty - worn tyre/s is an exclusion.
We do however await further documentation relating to the rim portion of the above claim so that we may proceed with reimbur*****t for this section.
Kind regards,
Tracy Groenewald - Claims Manager
TRAFICC
After further investigation into the above claim - it has been noted that the tyre/s on the insured vehicle is below the minimum legal tread limit. As per the T&Cs of the Tyre Warranty - worn tyre/s is an exclusion.
We do however await further documentation relating to the rim portion of the above claim so that we may proceed with reimbur*****t for this section.
Kind regards,
Tracy Groenewald - Claims Manager
TRAFICC