Pathetic

Unprofessional and poor communications skills, took them so long to send us an uninformative sms (which they charge for) to let us know about a fine they had submitted almost 2 years ago! HOW SLOW/LAZY are these people! and to top it all off when you need to contact them regarding payment or to confirm that this fine is correct, they are uncontactable as if they didn't exists, they avoid talking or dealing with any situations regarding fixing the problem.