Mogale City traffic department - Rudest ever! Very unhumane and incommpetent!

What a rude load of people! Went to fetch my license that has been there for over 7 weeks. In front of me was an elderly couple with a down syndrome child. First the lady at the counter shouted them because they should only come one at a time. Then they wanted to chase the down syndrome child out. One of the couple then went outside with the child and then had to stand at the back of the queue again while he was in front when shouted to leave. The other man in front of me was also shouted at! For nothing! He received an sms and took the day off to come fetch his license! Rude! Rude workers at the Traffic department.