WORST SERVICE.

I rented an apartment from Trafalgar, with a 6 months lease. In January, I sent Thobelani Manyoni an email enquiring what the procedure is since I'm not renewing. He rep****, and said they need an email from me confirming that I'm not renewing together with an Id copy and account proof. On the last week of my move I made a number of calls to Thobelani, who never returns calls and messages. I was trying to get to come do a final inspection as I was moving out. After a number of back and forth calls to Thobelani, he transferred me to a guy named Basil Moyo, who sent an email an confirmed that the inspection will happen at 13:00 on the 29/02/2016. Due to work arrangements, I wasn't able to go, BUT I made plans for someone to be there by 13:00. No one from Trafalgar showed. Late in the afternoon both gentleman call me THREATENING me to leave the keys with the guards or locks will be changed and I'll have to cover costs. I obliged. Called Basil today and told him they can go do an inspection. He agreed and said he'll call with feedback. Now I just got a debit order from Trafalgar. I am so sick and tired of the TERRIBLE INCONVENIENCING service I've been rendered here.I just want my money