JK
Jaod K
1 reviews | Active since Jan 2017
13 May 2022, 09:30
WORST RENTAL AGENCY EVER!!! DONT USE TRAFALGAR
WORST EXPERIENCE EVER RECEIVED FROM A RENTAL AGENCY! We were renting a house through this agency - WORST DECISION OF OUR LIFE. We gave 1 month notice & moved out 3 MONTHS ago! To date, no feedback on when deposit will be paid out & ABSOLUTELY no feedback from anyone not Taariq; Natasha & not even the CEO respsonds to mails! THIS IS ABSOLUTLEY ********** & ******* that you withhold funds which belongs to us!!!!! Not sure what kind of company this is or who runs this company but its absolutely pathetic & disgusting that people handle such important matters as this in such a poorly manner What does a person have to do to get feedback ??
Helpful (0)
Replies (5)0
Replies (5)
Trafalgar's replyOfficial
13 May 2022, 09:34Good day,
Please can you give me the name of the property - in order to further investigate.
Kind regards
Karien Coetzee
National Property Management Consultant
Please can you give me the name of the property - in order to further investigate.
Kind regards
Karien Coetzee
National Property Management Consultant
Trafalgar's reply13 May 2022, 09:34
Official
Good day,
Please can you give me the name of the property - in order to further investigate.
Kind regards
Karien Coetzee
National Property Management Consultant
Please can you give me the name of the property - in order to further investigate.
Kind regards
Karien Coetzee
National Property Management Consultant
Trafalgar's replyOfficial
13 May 2022, 13:01Thank you - our Cape Town Residential Letting Department Manager will contact you in this regard.
Regards
Karien Coetzee
Regards
Karien Coetzee
Trafalgar's reply13 May 2022, 13:01
Official
Thank you - our Cape Town Residential Letting Department Manager will contact you in this regard.
Regards
Karien Coetzee
Regards
Karien Coetzee
Trafalgar's replyOfficial
13 May 2022, 14:37Please note that I was informed that Trafalgar does not have the deposit on this unit - it is kept by the landlord. We are corresponding with the Landlord regarding the issues raised in order to assist the tenant in this regard.
Kind regards
Karien Coetzee
Kind regards
Karien Coetzee
Trafalgar's reply13 May 2022, 14:37
Official
Please note that I was informed that Trafalgar does not have the deposit on this unit - it is kept by the landlord. We are corresponding with the Landlord regarding the issues raised in order to assist the tenant in this regard.
Kind regards
Karien Coetzee
Kind regards
Karien Coetzee
JK
Jaod K's updateReviewer Update
17 May 2022, 07:27At Karien - Trafalgar was very quick to phone after the review has been made. Very quick to put the blame on us as previous tenants. Promised that monday morning first thing there would be an email with feedback on the deposit. Needless to say monday came & gone, and still no feedback from Trafalgar. HOW IS IT EVEN POSSIBLE THAT TRAFALGAR STILL EXISTS AND NO1 HAS CLOSED YOUR DOORS?
As per previous reviews, your always so quick to put the blame on the owners of houses you let - YOUR THE LETTING AGENCY!!! ITS YOUR RESPONSIBILITY.
The house has already new tenants so why are we still waiting for feedback & our deposit back? If the deposit is not received by end of the week, i will be laying an official complaint by the rental ombudsmen for your absolutely pathetic service & excuse of a rental agency. This is not a threat, just a fair warning to start doing the work that you are flippen paid to do!!!
As per previous reviews, your always so quick to put the blame on the owners of houses you let - YOUR THE LETTING AGENCY!!! ITS YOUR RESPONSIBILITY.
The house has already new tenants so why are we still waiting for feedback & our deposit back? If the deposit is not received by end of the week, i will be laying an official complaint by the rental ombudsmen for your absolutely pathetic service & excuse of a rental agency. This is not a threat, just a fair warning to start doing the work that you are flippen paid to do!!!
JK
Jaod K's update17 May 2022, 07:27
Reviewer Update
At Karien - Trafalgar was very quick to phone after the review has been made. Very quick to put the blame on us as previous tenants. Promised that monday morning first thing there would be an email with feedback on the deposit. Needless to say monday came & gone, and still no feedback from Trafalgar. HOW IS IT EVEN POSSIBLE THAT TRAFALGAR STILL EXISTS AND NO1 HAS CLOSED YOUR DOORS?
As per previous reviews, your always so quick to put the blame on the owners of houses you let - YOUR THE LETTING AGENCY!!! ITS YOUR RESPONSIBILITY.
The house has already new tenants so why are we still waiting for feedback & our deposit back? If the deposit is not received by end of the week, i will be laying an official complaint by the rental ombudsmen for your absolutely pathetic service & excuse of a rental agency. This is not a threat, just a fair warning to start doing the work that you are flippen paid to do!!!
As per previous reviews, your always so quick to put the blame on the owners of houses you let - YOUR THE LETTING AGENCY!!! ITS YOUR RESPONSIBILITY.
The house has already new tenants so why are we still waiting for feedback & our deposit back? If the deposit is not received by end of the week, i will be laying an official complaint by the rental ombudsmen for your absolutely pathetic service & excuse of a rental agency. This is not a threat, just a fair warning to start doing the work that you are flippen paid to do!!!
Trafalgar's replyOfficial
17 May 2022, 09:43Good day,
As explained we are very much reliant on the Landlord at this property. Our hands are tied. And you are welcome to contact the Rental Housing Tribunal for further assistance.
Regards
Trafalgar
As explained we are very much reliant on the Landlord at this property. Our hands are tied. And you are welcome to contact the Rental Housing Tribunal for further assistance.
Regards
Trafalgar
Trafalgar's reply17 May 2022, 09:43
Official
Good day,
As explained we are very much reliant on the Landlord at this property. Our hands are tied. And you are welcome to contact the Rental Housing Tribunal for further assistance.
Regards
Trafalgar
As explained we are very much reliant on the Landlord at this property. Our hands are tied. And you are welcome to contact the Rental Housing Tribunal for further assistance.
Regards
Trafalgar