Window replacement

<p>I have been trying to resolve an issue with Trafalgar Port Elizabeth for the last two months. We were quoted for aluminium window replacement, which we had the option of using the current contractor or using our own contractor. The caretaker/trustee confirmed that no windows were replaced and no windows will be replaced as per his information. This feedback I received on the 1 June 2017. Since then I have been struggling to get any info from Trafalgar. They first said it has been referred to the portfolio manager and when I followed-up again it has been referred to the Trustees. They said that the delay is due to the Trustees not getting back to them. I emailed Trafalgar again on the 18 July 2017 to request the correspondence between Trafalgar and the Trustees, as I would take it up with the Trustees, but still no reply from Trafalgar. I have been unable to get a reply from either Lynne Grobbelaar or Joy Leibach at Trafalgar Port Elizabeth. I just need to mention that I don't live at the property, it is leased out.</p>