AH
Ayanfda H
1 reviews | Active since Jul 2015
21 Jul 2015, 11:20
Why am I not being given my lease agreement???
Trafalgar property rental was the best company to deal with until I signed on the doted line. signed an agreement that they are now refusing to give me a copy of. I have sent numerous requests to Priscilla and she keeps saying that she has sent the agreement, but guess what? I do not have it. Then she goes ahead and uses CAPITAL LETTERS to address me over email? and that's customer service? I don't think so. I paid Trafalgar a lot of money, the least they could do is give me a copy of the lease agreement!
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Trafalgar's replyOfficial
21 Jul 2015, 12:03Hello Ayanda08,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar's reply21 Jul 2015, 12:03
Official
Hello Ayanda08,
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of today.
Kind regards
Karien Coetzee
National Property Management Consultant
***